If you encounter issues with "XYZ" tools not working, asking for login, or upgrading, please contact us immediately via our 24/7 live chat. Our average response time is under 5 minutes.

While we don't have a formal refund policy, we offer case-specific solutions. If any tool remains non-functional for 72 hours, you may be eligible for a pro-rated refund or service credit.

Yes, we reserve the right to add or remove tools at our discretion without prior notice. While we strive to keep users informed, the addition or removal of tools may occur based on operational needs or updates.

We provide you access to tools via two methods: First, by installing Toolcookies' official Chrome extension, or second, through one-click access via our system.

We do not allow account sharing. If our system detects account sharing, we will ban your account permanently without notice or refund.

We do not permit account sharing. However, you can log out from your previous device and log in to a new one. Accounts cannot be used across different locations or ISPs. If you attempt to access an account from multiple locations without logging out, your account may be locked, and no refund will be issued.

Yes, you can upgrade your subscription or service plan at any time. Please contact our support team or use the upgrade option in your account dashboard to make the necessary changes.

We regularly update our tools to improve performance, add new features, and fix any issues. We recommend checking for updates periodically or enabling automatic updates in your browser extension settings.

We cannot guarantee that all tools will work at all times. Since these are shared accounts, improper use by any user may result in the account being banned, and resolving such issues may take some time. Additionally, each tool has usage limits that are shared among all users. Please be mindful of these limitations while utilizing the tools.